You can reach our customer service department by using one of three methods:

•    E-mail: info@YTEmagazine.com
•    Call: (+61) 2 9486 3622
•    Fax: (+61) 2 9986 3575
•    Write: YTE magazine, Customer Service Department, P.O. Box 60 Mona Vale NSW 1660, Australia

Hours of operation: M-F 9am – 5pm GMT+10

Registering for a web account:
YTEmagazine.com provides free and paid content, which is accessible by registering for a free account. When you register, you will be asked to create a username and password, which will be emailed to you for confirmation. When you click ‘Register’ after completing the form, an email will automatically be sent to your given email address. This contains a weblink that you need to use to activate your account. YTE performs this check to prevent SPAM and unauthorised use of this website.

When creating a password, it is recommended to use something memorable, but not obvious like your name. A good password contains both letters and numbers. The password needs to be between 6 and 10 characters, such as "Pa55w0rd".

As per your registration agreement, you are the only one who can use your id and password. It is not advisable to give your login information to anyone else. It is free to create a website account, so we ask that each user creates their own account.

If you forget your login details, there is an option under "login" to click a link which will send you an automated email containing your username and password. Follow the guidelines in this email and you will be able to login again as normal. Alternatively, please click here.

If you are still having trouble logging in and you are sure that your password is correct, it may need to be reset by our webmaster. Please email your details to webmaster@YTEmagazine.com

Free content:
YTEmagazine.com has a number of articles and features for you to use free of charge. These are of equal high standard to our paid content, and are easy to download to your computer or print out. At the end of each article, the options are "Share this", "Export PDF", "Print", and "Email".

"Share this" - means that you can link the article to your blog or Facebook account. Scroll your mouse over to see all the options available.

"Export PDF" – when you click on this link it will either open the PDF straight away in your web browser, or give you the option to save it on your computer, and then open it once saved.

"Print" – when you click on this link, a new window will open with the document ready for printing. A printer icon may be in the left corner under the article heading; if you click this it will open your printer settings. If you are unable to see this icon, go to file and print in your web browser window. Make sure your computer is connected to your printer, which is switched on, and has adequate paper and ink available.

"Email" – when you click this link, it will open your email provider such as Microsoft Outlook

Paid content
Some articles require payment to be accessed. You can login as normal to the website, and then click the articles you wish to purchase and add them to your shopping cart. When you have finished shopping, click on "checkout" and you will be taken through to the payment options.

My magazine subscription
To purchase or renew your subscription to YTE magazine, you can email us on info@YTEmagazine.com or call (+61) 2 9486 3622 Monday through Friday 9am - 5pm GMT+10.

How often is YTE magazine published?
YTE magazine is bi-monthly, which means it comes out every 2 months. You can subscribe to YTE magazine for 6 issues (1 year) or 12 issues (2 years). To subscribe today click here.


How can I get article reprints, back issues or multiple copies of an article?
Back issues may be purchased from our website here. For other enquiries please email info@YTEmagazine.com

Change of address?
Are you moving house or office premises? To change your delivery address email your previous and new contact information to info@YTEmagazine.com Alternately call (+61) 2 9486 3622 Monday through Friday 9am - 5pm GMT+10.

Missed an issue?
If you feel you have missed an issue of the magazine or are not receiving your subscription correctly, please check that you have given us your full address and postcode, and report the problem to info@YTEmagazine.com.

If you have a problem with this website please contact the webmaster at website@ytemagazine.com